FREQUENTLY ASKED QUESTIONS : ANALOG
what type of film do you process?
we process 35mm, 120, 4x5, 8x10 and 11x14 film.
the type of film we process include standard black and white, color (c41) and chrome (e6) film.
what are the prices for film processing?
how do i ship my film to you?
once we have received your order, you will receive an additional email from VIG with a shipping label to ship your rolls of film via USPS media mail (regular mail). place your rolls in a padded envelope and place your label and ship. standard shipping time is 2-7 days depending on your location.
if you chose nyc in-store drop off and pick up, drop off your
What is the standard turn around time for process only?
the standard turn around time is 4-5 hours (monday-friday).
the time is subject to change if we have a high volume of film to process
for all online orders, standard turn around time is 1-2 days from when we receive your film. you will be notified as soon as your film is ready and shipped to you via usps.
What is the standard turn around time for process+prints and/or scans?
the standard turn around time is 24hrs (monday-friday). the time is subject to change if we have a high volume of orders. our customer service will give you a time for pick up when you drop off in person.
for all online orders, standard turn around time is 2-3 days from when we receive your film. you will be notified as soon as your film is ready and shipped to you via usps.
is there a rush service option for film processing?
rush service option is currently only available for nyc drop off and pick up.
please contact us directly for more information on the cost of rush service & the the time frame.
what does film cut or uncut mean?
uncut film is placed in a plastic sheet to protect the film but is not cut into strips.
cut film is placed in printfile negative sleeves that protect the film and are ready for storage.
cut film is an additional $2.00 per roll.
what does it mean to push or pull?
pushing and pulling means to add or subtract time from the standard development time of the film. this affects the contrast and grain of the film. if you did not push or pull your film while shooting, we suggest not to push or pull your film when processing.
we offer pushing and pulling from -2 to +2 for all film.
WHAT IS A CONTACT SHEET?
a contact sheet, also known as a proof or contact print is when negatives are exposed and developed onto darkroom paper by placing the emulsion side down on the paper. this results in the print having the original size of the negative rather than enlarged intended for archiving and editing purposes.
what kind of prints are available?
from our mini lab, we offer prints in 4x6, 5x7 and 8x10. options include border or no border, glossy or matte fuji paper
prints are available in black and white and in color.
please note that we do not offer 8x10 as an option with a process + print bundle.
i want scans but do not have a cd player in my computer
if you wish to get scans but do not have a cd player in your computer, please provide a USB, hard drive OR request FTP when dropping off your film. files are sent to you via WeTransfer for no additional cost.
what does ftp mean?
ftp stands for file transfer protocol. we use WeTransfer to transfer customer's files for FREE.
what is the difference between low & high res scans?
all film is scanned at 300dpi.
low res scans are delivered as jpgs at 4.5mb while high res scans are delivered as tifs at 18mb.
low res scans are web ready images that can print up to 4x6". high res scans can print up to 11x14".
What happens if my roll is blank?
blank rolls happen. this could mean that the film was not properly placed in the camera or the camera needs to be inspected and/or repaired.
we still charge the cost of processing and pushing/pulling (if requested) as we did provide the service but we refund the cost of any additional services you requested. (cost of prints, scans, cut & sleeves etc).
WHAT IS THE DIFFERENCE BETWEEN A STANDARD AND REPRO darkroom PRINT?
both standard and repro prints are traditionally printed in the darkroom by one of our master printers on the paper of your choice. by choosing repro darkroom print service, you will receive three prints in total that range in contrast, color or density (options depend on black and white or color print) instead of one professional darkroom print.
WHAT ARE MY PAPER OPTIONS FOR DARKROOM PRINTS?
for black and white standard and repro darkroom prints, options are Ilford glossy or pearl RC (resin coated) paper. for warmtone or coldtone options, please contact us directly for further information,
for color standard and repro darkroom prints, options include Fuji Crystal Archive Type II glossy or matte paper.